Sunday, March 18, 2007

Get over it !

Paul Trinder, 54, a businessman from Brackley, Northamptonshire, spent more than £3,000 for a first-class ticket from Delhi. He awoke during the flight to find that cabin staff were propping up a dead woman almost next to him. "The stewards just plonked down this body without saying a thing," he said. "I remember looking at this thin, sparrow-like woman and thinking she was very ill."

The woman had been in economy class when she died soon after the plane left Delhi. "She kept slipping under the seat belt and moving about with the motion of the plane," Mr Trinder said. "When I asked what was going on, I was shocked to hear she was dead."

Mr Trinder, who was kept on board the plane when it landed and questioned by police and a coroner, contacted British Airways to complain, but was told to simply "get over" the experience.

British Airways says the dead woman was taken into first class because the rest of the plane was full. "When a customer passes away on board it is always difficult and we apologise for any distress caused," a BA spokesperson said.

Mr Trinder remains unimpressed. "I just kept thinking to myself: 'I've paid more than £3,000 for this'."

4 comments:

  1. Anonymous4:38 PM

    I love the English customer service:

    "Get over it!"

    Just cracks me up!

    In the states the passenger complaining would go and see a shrink, get a lawyer and sue the airlines for millions.

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  2. That's why we don't have as many Lawyers.
    Pussy's!

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  3. get over it..that's funny...she was dead..they should have put her in the hold with the luggage..

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  4. LOL JS ... suitcase, suitcase, suitcase, suitcase, dead granny, suitcase, backpack ................funny as hell watching that conveyor

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