A bus company made a little lad pay £2 for the return of his lost wallet which only contained a fiver!
Charley Vincent, 11, did not realise it was missing until he returned home. Mum Lucy, 46, called the bus company and was relieved to be told a passenger had handed it in.
But she was outraged to learn that the firm wanted £2 before it handed over her son's property.
Charley, who got off the number eight bus in Weymouth, Dorset, said: "I feel very angry about this. I've had to pay £2 out of my own pocket money to get my wallet back. It only had £5 in it."
Catering assistant Lucy fumed: "I was disgusted. What a cheek. Nowhere else charges you to collect your own property. Charley was gutted. I just cannot believe they charge you £2 - what do they do with all the cash they rake in? It is so tight-fisted and the fact they have done it to a child is even worse."
A spokesman for First said it was company policy to charge a fee for the return of lost items. He added: "It is not unusual for companies to charge a small levy with regards to lost property.
"In our terms and conditions our customers are informed that there is a charge. Our lost property is a service. We have to collect lost property and then sort it all out."
2 comments:
i have never heard of a company charging to get lost property back..what a bunch of arseholes...(i like the word arsehole...has a ring to it)
It does :P
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