A new post office in Devon faces a two-month wait before it can install a post box outside its entrance.
The post office recently opened in Exeter's £225m Princesshay centre, but could not put in the customary letter slots because of its glass front.
It is now seeking planning permission for a post box.
Royal Mail said: "We could not do it before because it would have got in the way of all the other building work."
A spokesman said they had to check with utilities as to where it could go.
"But we expect it will be in place within six to eight weeks. It will be free standing because the front of the building is of glass."
The new office been has built opposite the old facility which had a number of letterboxes in its outside wall.
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